livingroom interior design view

3 Of the Most Common Tenant Complaints

Performance Property Management

The Rental Isn’t Clean Enough Upon Moving In

It is rare that a tenant, who is moving out, leaves the rental move-in-ready for the next tenant. The simple solution to this problem is hiring a professional cleaning service to get it back to 100% clean. If you don’t want to pay a cleaning company than just make sure you clean it yourself just as thoroughly. Moving into a new place that isn’t totally clean will make your tenants think less of your professionalism.

The Rental is Too Loud

A noisy neighbour is common. Tenants should confront complaint situations with the noise making tenant themselves. If the noise maker is not a tenant of yours, it’s a good idea to contact the landlord of the noise maker and ask them to resolve it. Otherwise, you can approach the tenant yourself. Just make sure your tenant knows you’re taking the issue seriously.

The Rental Unit Needs To Be Painted

As a Landlord, you must decide whether you are against allowing tenants to paint your unit or if you are going to let them paint it is as they wish provided they re-paint it back to the original colour at the end of the lease. A good compromise with your tenant can be agreeing to any colour but the tenant agrees to repaint at the end of the lease, or limiting the surface area you are willing to let them paint.

There are probably 10 more constantly issued complaints from tenants that landlords and property managers hear every day. Reach out to Performance Property Management if you’d rather let professionals handle your complaints.


3 Tips for Getting Ready to Rent out Your Cottage

Performance Property Management

Cottage season is a time of great opportunity for cottage owners and investors. People are happy to pay premium prices for a chance to relax with family and friends for a week in the nice weather. If you’re looking to rent out your cottage, follow these tips to make sure you’re attracting tenants the right way.

Make It Safe

Cottagers are more often than not, families. To make your cottage work for your main demographic, it has to be safe enough for children. Inspecting dock gates, the deck, stair railings and shower mats is a good place to start. Pay special attention to the fire pit and make sure it’s well protected from the yard and trees.

Offer Technology

When renters are in search of a cottage in the summer, they always prefer a retreat that provides them with technology such as Wi-Fi and TV over one that does not. If your tenants can access Netflix during their visit and hook up their children’s Play Station system, you will have better success renting out your cottage.

Get Professional Help

Did you know that many cottage owners and investors are partnering with property management companies to make the entire process a lot easier? If you’re thinking of renting your cottage contact Performance Property Management through our website and we’ll help you get it done.

Attractive Rental Property

3 Ways to Make Your Rental Property Attractive To Tenants

Performance Property Management

Too often, landlords show potential tenants their rental, and wonder why they couldn’t close the deal. Often, there is a simple and aesthetic solution. Consider these 3 factors before showing your home in order to boost your chances of securing a great tenant.

Curb Appeal

First impressions are important, and the exterior of your property is what potential tenants will be judging first. If the outside of the home looks great, the potential tenants will come inside already feeling positive. However, landlords that skimp or neglect the element of curb appeal, have less success renting, even if the inside is beautiful. Mastering curb appeal can be as simple as a kept lawn, freshly painted window frames and door, and some potted plants or flowers at the entrance. It won’t cost much and it will get your home rented fast.


Make sure the paint job in your rental is both fresh, and neutral. Tenants want to see that you treat your property with great care, and a fresh paint job says that. Keep your paint colour choice neutral and go with off-white, white, or eggshell. Tenants want to be able to envision the home the way they want to see it, and if the kitchen is purple, it may not match the taste of the tenant.


The bathroom is possibly the most important room in the home for getting it rented. The shower and toilet have to be modern, clean, and fully operational. A good way to instantly turn a potential tenant off your property is to show them an old half-broken shower head or a discoloured toilet. Spend the money to update these things to greatly increase your chances of renting.

You can exponentially increase your chances of renting your property to quality tenants by simply making sure your property appears to be cared for and updated. It doesn’t cost a lot, but the return on investment will be obvious.


3 Things You Need To Know As a New Landlord

Performance Property Management

If you’re a new landlord – welcome to the world of business ownership! Unfortunately, there is more to do in your job description than just collect money. Make sure to follow these 3 steps before renting out your property to tenants.

Learn Provincial Laws

As a landlord, you must be aware and well-versed in the provincial laws that protect both you, and your tenants. Read online to fully understand what you can, and cannot do as a landlord. This will protect you from mistakes that could get you in trouble with your tenants or with the authorities. 

Create a Maintenance Plan

In order to be a good landlord, you must know how to run your business effectively. One of your first decisions is determining who will be responsible for making repairs to your rental unit. Will you handle repairs yourself, or outsource repairs to a professional? If you choose to outsource your work to a handy man, electrician or plumber, you’ll need to research and contract the right people for each job when issues arise.

Get Insurance

If insurance coverage was not included in your purchase of the home, make sure you get it immediately. If you already have insurance coverage, review it to make sure it’s the right coverage and consider higher coverage if you feel you’ll need it. Also, make sure your coverage includes renters, and not just home owners.

Landlords must be careful to protect themselves and their tenants. If you are questioning the work involved in properly preparing your rental property for new tenants, call Performance Property Management today. We take care of all of the above and more!3

Red car

How to Turn Your Garage into a Rental Property

Performance Property Management

Who says garages are just meant for cars and lawnmowers? Why not transform your garage space into a rental unit? Before you start knocking down walls, check out these 3 tips to ensure you are going about the process the right way.

  1. Find Out The Rules and Regulations

Contact the town or city that you live in to find out if your property is legally allowed to undergo a conversion. You can easily check city zoning laws to see if there are any restrictions preventing you from building on the property and/or renting it out to tenants.

  1. Hire A Contractor To Take Care Of The Technical Details

In order to turn your garage into a functional living area, you will need to hire a Contractor to determine what technical factors need to be incorporated into your design plan. For example, you may need to raise the floor or knock down certain walls to accommodate electrical and plumbing plans.

  1. Install All Finishes

Remember, garages are typically darkly lit spaces so opening them up with lots of natural light will make your property very appealing to renters. Make sure you install lots of big windows that have curtains for privacy. Next, determine what type of flooring you are going to install in your new unit. Simply paining your garage floor isn’t enough; research different hardwood, laminate and carpet flooring options to ensure renters feel like they’re in a home and not a garage.

Once you have created the perfect garage rental unit, contact our team at Performance Property Management and let us find you the tenant of your dreams!

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Toronto, ON
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